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Overview

Re-sync an academic term after classes, rooms, meeting schedules, instructors, instructional methods, or section statuses change in the SIS. Room Reservations compares the latest SIS data with the classes imported by the previous run.

The SIS is the source of truth. A re-sync can create new classes, update changed classes, leave unchanged classes alone, and delete imported classes that were removed or cancelled in the SIS.

Prerequisites

• The term has been imported previously
• SIS Import is enabled
• You are a Platform Admin or Facilities Manager
• Your SIS connection is enabled

Start a Re-sync

1. Open Reservations → SIS Import.
2. Select Run Sync.
3. Select a term marked as previously imported.
4. Review the previous sync date and confirmation message.
5. Confirm that the term should be re-synced.

Room Reservations retrieves the current term from the SIS and compares it with the imported schedule.

Review the Delta Preview

The re-sync preview focuses on changes since the previous successful import.

Updated classes show what changed, such as:

• Room assignment
• Meeting time
• Meeting days or recurrence
• Term or meeting dates
• Instructor
• Instructional method

Handle Removed Classes

Removed classes are displayed as a warning. No keep-or-delete decision is required.

When the re-sync is applied:

• Reservations imported for the removed class are deleted.
• Manually created reservations are not deleted.
• The removed class is recorded in the run results.
• The same removal does not continue appearing in later previews after it has been applied.

To retain an academic class, restore or correct it in the SIS before completing the re-sync.

Resolve New Conflicts

Updated or new classes that conflict with approved reservations use the same global conflict strategies as a first import:

• Override existing reservations
• Skip conflicting dates
• Skip the entire section

The selected strategy applies to all conflicts in the re-sync.

Apply the Re-sync

1. Review the new, updated, conflicting, unmapped, and removed classes.
2. Complete any required room mappings.
3. Select a conflict strategy when conflicts exist.
4. Start the import.
5. Review the completion summary after processing finishes.

Room Reservations updates the existing imported class reservations instead of creating duplicates.

Common Use Cases

A Class Moves to Another Room

Update the room assignment in the SIS and re-sync. The imported reservation moves to the newly mapped Room Reservations space. If the new room is not mapped, map it before applying the re-sync.

A Class Changes Time

Update the meeting schedule in the SIS and re-sync. If the new time conflicts with an approved reservation, the class follows the selected conflict strategy.

A Class Is Cancelled

Mark the section cancelled or inactive in the SIS. The re-sync lists it as Removed and deletes its SIS-imported reservations when applied.

Only Notes Need to Change

Notes and descriptions are not controlled by the SIS and can be edited directly in Room Reservations.

Troubleshooting

Related Articles

• SIS Integration Overview
• Map SIS Rooms to Room Reservations Spaces
• Import an Academic Class Schedule from an SIS
• Review SIS Sync History and Troubleshoot Imports