Event Statuses
By default, all events in Localist are considered "live." If you have a change of plans do not delete your events! Using Localist's built-in status option will ensure that your community is as up-to-date as possible when browsing your events.
Adding an Event Status
In your Admin Dash event form, you will find the Status dropdown below the Description box. You will find the following options:
| Field | Details |
|---|---|
| Live | This is the default status for events. |
| Canceled | If selected, "Canceled:" will be appended to the beginning of the event's title on the listing and details page. |
| Postponed | If selected, "Postponed:" will be appended to the beginning of the event's title on the listing and details page. |
| Sold Out | If selected, "Sold Out:" will be appended to the beginning of the event's title on the listing and details page. |
HEADS UP: If you manually added a status phrase to the title, you will need to remove it before applying a status. Once applied, administrators will also be able to refine the live or pending event lists to display only a particular status.
Bulk Updating Event Statuses
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Start by logging into your Admin Dashboard and navigate to Events > Live
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Select Export CSV in the top bar.
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Localist will send the resulting CSV to your account's email address
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Open your CSV and find the column labeled Status
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Add one of the following: Canceled, Postponed or Sold Out
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When complete, navigate to Events > Bulk Add > Upload
Please note: Event listings on your platform's homepage and in Widgets may take 15 minutes or so to update.
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- HEADS UP - One caveat to this is if you're using Excel, be sure to check that you see the full numerical Localist ID (first column) and not something like "918+". If you do see an incomplete number like that, you should not use Excel in this workflow or else you will end up with duplicates after uploading. Google Sheets and Numbers are both working alternatives if you encounter this! |
Event Status FAQ
How can I notify attendees of an event’s Status change?
If you’re using Register, you can gather a list of attendee’s emails from the View Confirmed Tickets page in the event’s edit form. Then, using our Promotion tool you can send an email to those folks to let them know the event has been Canceled, Postponed, or Sold Out. In addition, any users who clicked I’m Interested will get an email reminder the day before the event is set to take place, so they’ll see the status update here as well!
Comments
1 comment
Q
How do we notify confirmed ticket holders that an event is either canceled or modified?
A
Update the status of the event to Canceled; it's important not to delete the event and just label it as cancelled so the next step can occur. Next go to the right side of the screen under Promotion and select New > Email. From there you can message all registered emails.
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