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Clearing your browser's cache can resolve performance issues and ensure you're seeing the latest version of a website.

At Concept3D, we strive to optimize your experience by minimizing the need for cache clearing. Our platform is designed to efficiently manage and update cached data, ensuring that you always have access to the latest information and features without manual intervention. We utilize advanced caching techniques that typically refresh automatically during updates and new releases.

However, there are rare instances where manually clearing your browser's cache can resolve issues such as loading outdated content or experiencing display errors. In such cases, clearing your cache can help to ensure that your interaction with our platform is smooth and reflective of the most up-to-date data and functionality. If you encounter persistent issues, we may recommend clearing your browser's cache as a troubleshooting step/

Below are the steps to clear the cache for both desktop and mobile supported browsers.

Google Chrome

Desktop

1. Open the Menu: Click the three dots in the upper right corner.
2. Access Settings: Select "Settings" from the dropdown menu.
3. Navigate to Privacy Settings: Scroll down and click on "Privacy and security."
4. Clear Browsing Data: Click on "Clear browsing data."
5. Select Time Range: Choose the time range for which you want to clear cached data. To clear everything, select "All time."
6. Clear Cache: Check "Cached images and files" and then click "Clear data."

Mobile (Android & iOS)

1. Open the Menu: Tap the three dots in the bottom right corner (iOS) or top right corner (Android).
2. Access History: Tap "History."
3. Clear Browsing Data: Select "Clear browsing data."
4. Choose Data to Clear: Ensure "Cached images and files" is selected and tap "Clear data."

Mozilla Firefox

Desktop

1. Open the Menu: Click the three horizontal lines in the upper right corner.
2. Go to Settings: Choose "Settings" from the menu.
3. Privacy & Security: Navigate to the "Privacy & Security" panel.
4. Clear Data: Scroll down to "Cookies and Site Data" and click "Clear Data."
5. Check Cache: Make sure "Cached Web Content" is checked.
6. Execute Clearing: Click "Clear."

Mobile (Android & iOS)

1. Open the Menu: Tap the three dots in the bottom right corner.
2. Go to Settings: Scroll down and tap "Settings."
3. Privacy: Select "Privacy."
4. Clear Private Data: Tap "Clear private data."
5. Select Cache: Check "Cache" and then tap "Clear data."

Safari (macOS and iOS)

macOS

1. Open Safari Preferences: With Safari open, click "Safari" in the menu bar, then select "Preferences."
2. Enable Develop Menu: Go to the "Advanced" tab and check the box at the bottom that says "Show Develop menu in menu bar."
3. Empty Caches: From the Develop menu now visible in the menu bar, select "Empty Caches."

iOS

1. Open Settings: Go to the "Settings" app.
2. Scroll to Safari: Scroll down and tap on "Safari."
3. Clear History and Website Data: Tap "Clear History and Website Data."
4. Confirm: Tap "Clear" in the confirmation dialog.

Microsoft Edge

Desktop

1. Open the Menu: Click the three dots in the upper right corner to access the menu.
2. Enter Settings: Select "Settings."
3. Privacy Settings: Click on "Privacy, search, and services."
4. Choose What to Clear: Under "Clear browsing data," click "Choose what to clear."
5. Select Cache: Ensure "Cached images and files" is selected.
6. Clear Cache: Click "Clear now."

Mobile (Android & iOS)

1. Open the Menu: Tap the three dots at the bottom of the screen.
2. Settings: Tap "Settings."
3. Privacy and Security: Tap "Privacy and Security."
4. Clear Browsing Data: Tap "Clear browsing data."
5. Select Cache: Check "Cached images and files."
6. Clear Data: Tap "Clear."