March 25, 2023

New Tour Features

(ADA) Accessible, Multi-Language 360° Tours

360° Tours support content in multiple languages so universities can reach end users in their preferred language. To ensure visitors and assistive technology users understand which language they’re interacting with, we’ve updated 360° Tours to properly mark the content up with the language it is in.

360° Tours’ markup will change as users select which language they want to see content in.

New Google Analytics Event: Engagement with Form Embeds on 360° Tours

Clients can embed their own forms into their 360° Tours to capture leads and prospective students’ information. While we can’t see if visitors are completing the form since these forms are client-provided, we now have a new event to see if tour visitors are engaging with the forms.

February 16, 2023

New Features

New Integration: Capture Higher Ed

C3D partner Capture Higher Ed helps admission departments track students through their application journey. 360° Tours are now integrated with that journey, and clients can add their own Capture Tracking IDs in Tour Builder. The new setting can be found under a new Advanced section in Account Settings.

There are a few things to note:

• 360° Tours will send Capture page views to Capture for every tour stop a visitor goes to
• Clients will NOT be required to submit a tracking script. All they need to supply is their Tracking ID. 

We hope higher education clients who partner with Capture will take advantage of this new integration and build a fuller picture of how prospective students are connecting with universities!

The Capture Higher Ed integration can be found under Advanced in Account Settings.

Notable Bug Fixes

• Text color not working for tour stop description or Text Hotspot

• Out-of-World Hotspot hyperlink’s default color does not pass color contrast

• Unsaved changes prompt appears when no changes have been made

• Unable to save Tour Builder account status

• Unable to upload images in Tour Builder

January 26, 2023

New Features

Beta Launch: Adaptive Streaming for 360° Videos

Adaptive Streaming has been beta launched for 360° Videos! Adaptive Streaming breaks 360° Video into smaller chunks that we can deliver bit-by-bit over time. This allows us to display longer, higher quality videos and also quickly deliver these videos to 360° Tour visitors no matter if they’re on a home wifi or cellular connection. 

You can now upload up to 500MB videos, and any videos used in 360° Tours should load and start playing almost immediately (with Adaptive Streaming enabled). This is a great way to showcase the very best spots around campus!

Notable Bug Fixes

• Duplicate pageviews being sent to GA4

• UA and GA4 recording the incorrect Event Category

• 360° Tour iframes fail to load in Firefox

• Audio file size not being checked when uploading to Media Library

• 360° Videos missing custom dimension data to track progress