How can we help?

As a Map Admin, you can add new users to your Interactive Map at any time from the Accounts Tab of your Content Management System (CMS);  additionally you can send password resets and otherwise manage your CMS users as needed!

Access and Edit Users

1. After logging in to the CMS, click the Account button in the top right hand corner of the CMS.

   

    

2. On the Account page, click the blue Users tab.

    

3. Select your Map ID, and populate the blank fields: Email, Username, Name, and Role. Email and Username can both be the same!

   1. Hint: by default, the only roles available will be Admin, and Review. To learn how to configure other custom roles, refer to our article on User Roles and Permissions.

   

4. After you have finished filling out the blank fields, click 'Save'.
   1. Hint: if you have IdP-Managed SSO, make sure to check the box for "Don't Notify User". If you are not sure what type of login you have, contact your Partner Success Manager!
       
5. After a moment, your new user should populate, with a message, "You have successfully added a new user!
   1. Hint: the user should also receive an email prompting them to log in and set up their password. If it is not in their inbox, have them check their spam folder!

Tips for Success

• You can add as many users as you need to your CMS - but take care that there are not too many cooks in the kitchen!
• Control your users' access directly from the Users tab. You can edit an existing user's role, send them a password reset link, even delete or deactivate their user profile.
• Be sure to refer to our help article on User Roles and Permissions to learn how to set up custom roles so that you can most effectively delegate access to your Users!