Use custom hotspot icons to match your brand. You can set default icons for a whole tour, or override the icon on one hotspot.
Hotspots are an advanced feature. Contact your Partner Success Manager if they are not on your account.
Which one should I use?
| If you want to... | Use | Publish |
|---|---|---|
| Change the default icon for a hotspot type in this tour (for example, all Image hotspots) | Styles tab, Hotspots section | The tour |
| Give one hotspot its own icon | Hotspots Manager, Hotspot Icon | The stop |
A per-hotspot icon overrides the tour default for that hotspot only.
Tour-level icons stay on that tour. They do not follow a shared stop into other tours. A per-hotspot icon is stop content, so it does follow the stop after you publish it.
Custom icons for a whole tour
In Styles, the Hotspots section lets you upload one icon per hotspot type for this tour:
- Image
- Pano
- Video
- Text
- Audio
- External Site
- Tour Stop
- Embed
- Highlight
Files must be PNG or JPEG, and less than 512kb.
- Open the tour and go to the Styles tab.
- Scroll to Hotspots.
- Upload an icon for each type you want to customize, or select one from the Media Library.
- Save.
- Open Publish in the header and publish the tour.
Visitors in this tour then see those icons on hotspots that do not have their own icon.
Custom icon for one hotspot
Use this when one hotspot should look different from the rest of the tour, or when you want that icon to travel with a shared stop.
- Open the tour and go to the Tour Stops tab.
- Select Edit on a stop already in the tour, or add one with New Tour Stop or Existing Stop.
- Add Main Media and save. Hotspots Manager stays unavailable until the stop has media.
- Open Hotspots Manager.
- Add a hotspot, or edit an existing one.
- In Hotspot Icon, upload a PNG or JPEG under 512kb, or select one from the Media Library.
- Save the hotspot.
- Open Publish in the header and publish the stop.
That icon overrides the tour default for this hotspot. If the stop is used in more than one tour, publishing the stop updates the icon everywhere that stop is live.
FAQs
I uploaded icons in Styles. Why don't they show in another tour?
Styles icons are tour settings. Publish that tour. They do not follow a shared stop into other tours. Set Styles icons on each tour that needs them, or put the icon on the hotspot itself and publish the stop.
I changed one hotspot icon. Why did it change in another tour?
That icon belongs to the stop. If the stop is shared, publishing the stop updates it in every live tour that uses it.
Which icon wins if I set both?
The per-hotspot icon in Hotspot Icon overrides the Styles default for that hotspot.
What file types can I upload?
PNG or JPEG, less than 512kb.
Need the rest of hotspot setup? See How to Create a Hotspot and What is a Hotspot?
For tour vs stop publishing, see Publish in Tour Builder: Stops vs Tours.