How do I Upgrade From The Freemium Service?
Contact us here and we will get you in touch with someone right away!
What Tour Stop Description Limit?
The character limit is 61.
What is the difference between Map Tours and 360º Tour?
360° Tours are VR enabled with advanced customization including audio, call-to-actions, stop details, additional images, and branding options. Map Tours are unlimited within our interactive map and are location-based.
360º Videos (There is a workaround if you add a 360 video into Youtube or Vimeo ) Hot Spots VR Mode EmbeddingVideos- linked out to Youtube or Vimeo
Videos- linked out to Youtube or Vimeo
What is the difference between "360º Tour" and "Tour Builder"
360º tour is the front-facing version of the tour that an end-user will see.
Tour Builder is the backend content management system(CMS) that helps organize and upload all the information for the front-facing tour.
Can I upload my map renderings to my "Tour Builder"?
Ask your Client Success Manager and they can get that all set-up for you, if you do not know who that is email email@example.com.
You have to have a map and be a current client to upload renderings to your 360º tour.
What is the difference between "Default Zoom Level" in the "General" tab and "Tour Stops" tab?
The default zoom level in the "Tour Settings" tab will set the zoom level for the whole tour.
The default map zoom for a tour stop will override the tours' default zooms setting.
What happens if my email isn't verifying
Check your spam folder, if it is not there contact us at firstname.lastname@example.org.