You can track all the traffic on your map through your own Google Analytics account!
There is a spot within the content management system to input your own GA ID. The map supports both Universal Analytics and Google Analytics 4.
Click the blue 'Options' tab in the CMS and find the fields for Google Analytics. Note that there is one for Universal Analytics, and one for Google Analytics 4. Input your GA ID into the correct field, the format for the ID here should be UA-12345678-9 for Universal analytics, and G-12345678 for Google Analytics 4. Don't forget to save and publish this addition!
The analytics will show overall page views, top events, categories, bounce rate and more.
If you are having trouble finding this information in your Google analytics account we recommend searching for your map ID to populate results.
What Events does Concept3D Track? - Google Analytics 4 (GA4)
Occurs when a visitor... Accepts the Concept3D cookie policy |
Event Name (formerly Event Action) Accept Cookies |
Expands a category (through the old frontend) | Category Expanded |
Enables a category in the Location sidebar | Category On |
Enables a category and the map zooms to the view set for the category | Category Zoom |
Clicks on an outbound link. This is a default GA4 event | click |
Closes Wayfinding 2.0/Directions sidebar | Close Directions |
Clicks "Get Directions" in old Wayfinding 1.0 | Directions |
Drops Direction Pins for Wayfinding 2.0 | Drop Direction Pins |
Goes to next or previous media (image, video, or panorama) on a location. This can also happen when they click on the media types tab below the media itself | Explore Media Gallery |
Downloads a file. This is a default GA4 event | file_download |
Opens the "Find an Event Space" sidebar (by clicking "Find an Event Space" in the top bar). ALSO fires when "Find Event Space" button is clicked in the same sidebar | Find an Event Space |
Visits the map for the first time ever. This is a default GA4 event. | first_visit |
Changes the floor level (either through click the floor level specifically, OR through the up and down arrows of the floor selector) | Floor Selector |
Closes the form that appears during a Map Tour | Form Close |
Sees a form appear during a Map Tour | Form Open |
Submits their information on a form during a Map Tour | Form Submit |
Gets Directions in old Wayfinding 1.0 (with Directions separate) | Get Directions |
Clicks the share button for the map | Get This View |
Resets the map view by pressing on the Home icon (in the map control buttons like zoom in and out) | Home |
Sees an image loads in the location sidebar or balloon. Often happens when a visitor goes to the next image and it is loaded | Image Loaded |
Clicks the Information tab of a balloon location | Location Details |
Clicks the logo of the map | Logo Click |
Pans or zooms the map. Only occurs once during a map visit | Map Engagement |
Opens a location in the sidebar or balloon. Also clicks on a tour stop in the Tour navigation bottom bar | Marker Open |
Opens a location AND the map view zooms to it | Marker Zoom |
Minimizes a location | Minimize Location |
Clicks the Wayfinding 2.0 Next/Previous Steps buttons | Navigate Direction Steps |
Opens both Wayfinding 1.0 and 2.0 modules | Open Directions |
Clicks on a breakout space button inside an Event Space page | Open Room Details |
Loads the map. This is a default GA4 event | page_view |
Sees a panorama load in the location sidebar or balloon. Often happens when a visitor goes to the next panorama and it is loaded | Panorama Loaded |
Closes the pop up | Pop Up Close |
Opens the Generate Print Map sidebar. Also occurs when the Generate Print Map button is pressed in the sidebar | Print Map |
Generates a Print Map. This event records the attributes selected for the print map | Print Map Attribute |
Rotates a C3DGL map | Rotate Map |
Scrolls on a map (e.g. in a location sidebar) | scroll |
Executes a search | Search |
Selects a breakout space on a Space Planner map. Happens at the same time as Open Room Details too | Select Breakout Space |
Opens a map. This is a default GA4 event | session_start |
"Gets directions" from Wayfinding 2.0. Records the destination location | Set Directions End Point |
"Gets directions" from Wayfinding 2.0. Records the starting location | Set Directions Start Point |
"Gets directions" from Wayfinding 2.0. Records the transportation mode | Set Directions Type |
Copies the link or embed code of a location's share popup | Share |
Copies the link to Wayfinding 2.0 directions | Share Directions |
Expands or collapses the sidebar menu | Sidebar Menu |
Toggles between Locations/Tours/Transit tabs in the sidebar | Sidebar Tab |
Drops the Google streeview person on the map | Streetview |
Selects either Map or Satellite as the new map type | Switch Map Type |
Enables or disables wheelchair accessible routes in Wayfinding 1.0 and 2.0 | Toggle Wheelchair Wayfinding |
Exits a Map tour | Tour Exit |
Clicks the next button during a Map tour | Tour Next |
Opens a linked tour in the map | Tour Open |
Opens a Map tour | Tour Play |
Clicks the Back button during a Map tour | Tour Prev |
This is a default GA4 event that measures the amount of time someone spends on the map with the map in focus (not in the background) | user_engagement |
Sees a video load in the location sidebar or balloon. Often happens when a visitor goes to the next video and it is loaded | Video Loaded |
Opens Wayfinding 1.0 module | Wayfinding |
Searches for a start or destination location in Wayfinding 1.0 | Wayfinding Location |
Moves the start/end pins for Wayfinding 1.0 | Wayfinding Marker |
What Events does Concept3D Track? - Google Universal Analytics
Map Platform:
Map Engagement | Tour Play |
Marker Open | Pop Up Close |
Search | Print Map |
Accept Cookies | Get This View |
Category Zoom | Tour Prev |
Category On | Streetview |
Gallery | Category Expanded |
Floor Selector | Static Map Creation |
Marker Zoom | Open Room Details |
Wayfinding Location | Form Submit |
Wayfinding | Find an Event Space |
Map View Button | Select Breakout Space |
Switch Map Type | SketchUp Model Download |
Tour Next | |
Wayfinding Marker |
Helpful Hint! Here is a great blog post for additional information on users, pageviews, and sessions when reviewing your Google Analytics.
Where to find your Google Analytics ID
UTM Tracking Codes
A UTM code is a snippet of code that you can add to a URL to track the performance of campaigns and content. There are 5 variants of URL parameters you can track - source, medium, campaign, term, and content. Dimensions you track via UTM codes show up in your analytics to give you insight into performance.
To add a UTM code place the additional query parameters before the hash in the URL.
Example:
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