Managed Updates Has Been Updated!
We have launched a new version of Managed Updates to make packages even more useful and appealing! If you are on one of these original packages, you will be asked what package to transition to at your next renewal!
Check out the new packages here: 👉 Managed Updates for Interactive Maps (New Packages!)
For a reminder of the legacy tiers and information, see below.
Legacy Managed Updates Tiers
There are three tiers to choose from. Base, Advanced, and Premium.
What’s Not Included?
- New Off-Campus Locations/ Updates Outside of Render Boundaries
- New Interiors and Building Expansion Interiors
- Repurposed CAD Interior Updates
- Wayfinding - if not already purchased
- Custom Print Map(s) - if not already purchased
- Seasonal/Custom Overlays - if not already purchased
- Print Map Generator
- Photography Site Visits
- Tour Stops
Implementation Details
- Data will need to be provided to complete updates
- All updates requested outside of the premium package will need to be entered into the CMS, and data uploaded through the Upload Data button.
- Updates should be consolidated into groups to ensure faster turnaround times.
- Pending LOE of updates, expect a 1-4 weeks turnaround time.
- We will complete updates once every 30 days with the exception of urgent updates.
Update Frequency
12 total updates per year are included in the Managed Updates subscription. Typically once per month. Updates occur on a 30-day cycle. Larger updates may require more time.
Any of your updates may be considered urgent. The number of urgent updates you have depends on your tier. Turnaround time for urgent updates can take between one and four weeks. Once the updates are submitted we will give a defined delivery date.
Additional Documentation here.
Interested in a quote for our Managed Updates subscription? Please reach out to your Client Success Manager or support@concept3d.com.
Note: Base exterior renderings include buildings (labels), roads (labels), sidewalks, parking lots, water, general crosswalks, general tree placement (for 3D maps), general woodchip areas, and any additional details outlined in a contract or SOW. Renderings are based on current Google Maps imagery unless high-resolution aerial imagery is provided at the start of the project. Custom features such as detailed landscaping, custom trees, path paver detail, street signs, streetlights, and custom crosswalks are not included in the standard map scope but can be added upon request with a scope adjustment.