Interactive Map API FAQs

Is Concept3D’s API complete?

Yes! Concept3D has a complete API that is available to clients to allow more creativity, flexibility and functionality for use with our platform.

Concept3D’s API is private and a user must be given access to utilize it. The API is specifically to expose data created inside of our CMS. Our Front End Map interface utilizes the same API provided  clients.

Is there API Documentation available to view?

Yes! You can find documentation here. 

What do I need to interact with the Concept3D API?

For publicly available maps, API calls require a Map ID and an API Key. You need to request an API key from your Concept3D Client Success Manager.

For Front End Authenticated Maps, we have additional documentation on how to obtain an authentication token.

What have Concept3D clients done with the Concept3D API?

• Built custom mobile applications
• Used it to augment data in search engine appliances
• Backups

Is there an extra cost associated with utilizing the Concept3D API?

Yes, there is a cost to access the Concept3D API, it is not open. Please contact your Account Executive or Client Success Manager for pricing details.

Is it possible to restrict a location request or search query to a particular category?

You can restrict which categories are returned by turning the categories to “non-visible” or “private” in the content management system. Any locations living under a category with either of those settings turned on will not be returned.

What data is returned from the wayfinding results?

The wayfinding will calculate the shortest distance between two points. You can give two points and the route between the two will be calculated. You can use an array of coordinates.

I am trying to pull the wayfinding data from the API, but I am getting a 400 Bad Request Error - what is the issue?

First, check to make sure wayfinding has been added to your map. If you are in the production process, the wayfinding nodes will not be added until after the second round of revisions. If wayfinding is on your map and you are still having issues, reach out to your Client Success Manager for more information.