Concept3D offers the ability to integrate Slate's 'Ping' code into your Interactive Map and 360º Tours, allowing seamless tracking of user interactions, which can then be recorded and analyzed within Slate.
What is Ping?
Ping is an analytics service that enables you to track remote web access across institutional web properties outside of Slate and correlate those accesses with records in Slate. You can find out more about Slate's Ping solution on their help site: https://knowledge.technolutions.net/docs/ping-overview.
Why Adding Slate's Ping Code to your Concept3D Products is Valuable
Adding Slate’s Ping code to your Concept3D producst enables powerful, user-level tracking that enhances how your institution gathers and analyzes data. Here’s why this integration is so beneficial:
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Track User Engagement: Ping allows institutions to track when and how users access their web properties, including the Interactive Map, correlating these interactions with records in Slate. This data provides insights into what users are doing, which can help you optimize user experiences and outreach efforts.
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User Identification: Ping can associate anonymous web activity with specific user profiles over time, especially after the user interacts with Slate by opening an email or logging into a portal.
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Additional Analytics: Ping provides granular details on individual users. You can query and report on this data to understand individual behaviors, personalize outreach, and track specific events.
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Data Security: All collected data is securely stored, and Ping adheres to modern privacy standards. It respects user preferences, like Do Not Track settings, while still providing robust analytics for users who have agreed to tracking.
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Easy Integration: By requesting the Ping code to be added to your map or tours, the Client Success team at Concept3D can insert the code seamlessly. There’s no need for you to manage the technical details—simply reach out, and we’ll handle the rest.
How to Request Ping Integration:
If you're interested in adding Slate’s Ping tracking to your Interactive Map or 360º Tour, contact your support@concept3d.com. They will ensure the Ping code is added.